Frequently Asked Questions
Everything you need to know about shopping with Happythreads
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Simply visit our returns portal to start a request and receive a prepaid shipping label.
Which payment methods do you accept?
Happythreads accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to reach more international destinations soon.
How do I know what size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.